Question 1

What types of tasks can I submit and is there a limit?

Accepted Answer

You can submit a wide range of design tasks, including logos, social media graphics, YouTube thumbnails merch, promotional materials, presentations, book covers and more. There are no limits on the amount of requests. Submit as many requests as you'd like; they’ll be completed one by one.

Please note: Landing pages are available on the Standard plan, while full websites are included in the Pro plan.

Question 2

What type of Done-For-You tasks do you cover?

Accepted Answer

We cover Lead generation, Sending Emails to pitch, Building CRM or Automated Systems. If there's anything more not listed, feel free to ask.

Question 3

Why not just hire a full-time designer?

Accepted Answer

Hiring a full-time senior-level designer can cost over $100,000 annually, plus benefits. With our service, you get affordable, senior-level design without the overhead. You pay only when you have work, and you can pause or cancel anytime—no strings attached.

Question 4

How fast will I receive my designs?

Accepted Answer

Most requests are completed within two to three business days. More complex projects may take longer.

Question 5

Are there any contracts?

Accepted Answer

There are no contracts, you can pause or cancel at any time.

Question 6

Do you offer refunds?

Accepted Answer

We don’t offer refunds due to the high-quality and customization of the work and unlimited revisions provided until you’re 100% satisfied.

Question 7

How many revisions do I get?

Accepted Answer

Unlimited revisions until you’re completely happy with the result.

Question 8

Can't I just find a better deal on Fiverr?

Accepted Answer

Possibly; However the investment you make will cost you more to fix down the road than upfront. Fiverr is meant to be a quick fix solution for an low cost. With us, you won't need another improvement for the next to 5-10 years when the market changes. Plus with our benefits you'll potentially 2x an ROI, our social proof speaks for us.

Question 9

What programs do you design in?

Accepted Answer

We primarily use Affinity Designer & Publisher, Adobe Photoshop & Illustrator. Web designs and landing pages are crafted in Wix and Wix Studio.

Question 10

How do I request designs?

Accepted Answer

You can request designs via Client Portal, Trello, Google Docs/Drive links, or even Loom videos. If it can be shared we're good to go.

Question 11

Is there any design work you don’t cover?

Accepted Answer

We don’t cover 3D modeling, animated graphics, complex packaging, extensive print design (magazines, interior book layouts, etc.), and Adobe InDesign documents. For web design, we only use Wix and Wix Studio so we don't work in platforms like Shopify, Wordpress, etc. We can provide these projects through A La Carte, just not in the monthly packages.

Question 12

How do you ensure brand consistency?

Accepted Answer

We take the time to understand your brand and maintain consistency across all design work, from colors and fonts to overall style and messaging.

FAQ

Frequently asked questions